How to improve customer Retention and LTV post purchase by customers?
In the ever-evolving landscape of direct-to-consumer (DTC) brands, the battle for customer loyalty and lifetime value (LTV) is fierce. You might have a steady stream of customers entering your digital storefront, but the real challenge lies in retaining them for the long haul. If you’re grappling with a high churn rate and an underwhelming LTV, fear not; there are strategies to fortify your customer base and enhance your brand’s staying power.